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AWS Discovery Day – AWS Cloud Practitioner Essentials

Written by wamrhein on . Posted in AWS Training, Discovery Day, Training.

  • Aws Advanced Training Partner

  • Aws Premium Consuting Partner

AWS Discovery Day – AWS Cloud Practitioner Essentials

In this free three-hour online event, executives and IT professionals will learn about the benefits of computing in the AWS Cloud. AWS services for computing, storage, database management, networking, and content delivery will be covered. You will learn how to leverage AWS services to improve business processes and how to benefit from AWS services for security and compliance.

The event is particularly relevant for customers who have recently signed up to AWS or for those who simply want to learn the basics of the AWS cloud platform.

Sign up for the free webinar here

COURSE OBJECTIVES

By attending this event, participants can expect to learn:

  • What the cloud is and how it works
  • The benefits of the AWS Cloud
  • Key AWS services and common use cases (computing, storage, databases, etc.)
  • The basic, global infrastructure of the cloud
  • Basic features of deploying and using the AWS Cloud
  • The shared responsibility model
  • Basic aspects of AWS security and compliance

INTENDED AUDIENCE

This webinar is intended for:

  • Business owners and IT professionals
  • Individuals interested in learning more about basic cloud concepts, AWS cloud terminology, and key AWS services

PREREQUISITES

No prior knowledge is required.

ACTIVITIES

This webinar includes:

  • Presentation
  • No questions can be asked during the webinar. After the webinar, questions asked in the chat will be addressed.

COURSE DURATION / PRICE

  • 3 hours / € 0.00

COURSE OUTLINE

  • MODULE 1: INTRODUCTION TO THE CLOUD AND AWS

    • Benefits of Cloud Computing
    • Components of Cloud Computing
    • Deployment models for cloud computing

    • Module 2: AWS Services Overview

      • AWS service domains
      • Computing
      • Storage
      • Database
      • Networking and content delivery

    • Module 3: Security and compliance overview

      • Overview of security
      • The shared responsibility model
      • AWS Security Services
      • AWS Compliance

    Neue Termine in Planung!

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    AWS Cloud Jump Start

    Written by Gemma Corrado on . Posted in tecRacer Trainings, Topseller, Training.

    AWS Cloud Jump Start

    current bootcamp dates can be found at the bottom of this page … company training available on request!

    COURSE DESCRIPTION

    AWS Cloud Jump Start is a 1-week bootcamp from zero to hero (excluding self study before the bootcamp and afterwards for certification). You can expect a mix of practice and theory, complemented by valuable discussions and real-world experience!

    Content

    Benefits

    • Project experienced, official AWS authorized instructors
    • 1 week bootcamp from zero to hero (excluding self study before the bootcamp and afterwards for certification)
    • Mix of hands-on, theory, accomplished with valuable discussions and real-world proven good practises experience
    • AWS Certified Solutions Architect Associate | Developer Associate Exam Voucher
    • Focus on the cloud fundamentals that matter in DACH Cloud market
    • Proven quality and success in private offered Cloud enablement paths

    PRICE

    • € 2995.00 (excl. tax) per person (DE)

     

    IMPORTANT: Please bring your notebook (Windows, Linux or Mac) to our training. If this is not possible, please contact us beforehand.

    Course materials are in English, on request also in German (if available).
    Course language is German, on request also in English.

    Amazon Connect Essentials Training

    Written by Gemma Corrado on . Posted in tecRacer Trainings, Topseller, Training.

    Amazon Connect Essentials Training

    current course dates can be found at the bottom of this page … company training available on request!

    Course description

    The Amazon Connect Essentials training course is specifically designed for Customer Service Managers and Contact Center Supervisors who want to gain knowledge and skills in using Amazon Connect. This hands-on course covers basic concepts, features, and best practices to ensure effective contact center management.

    It also includes hands-on exercises designed to reinforce concepts from the course.

    Course objectives

    In this course, you will learn:

    1. Amazon Connect Basics: Get an introduction to Amazon Connect, including architecture, features, and key service quotas.
    2. Configuring Contact Flows: Learn to create efficient call and chat flows to ensure a seamless customer experience. You’ll learn how to route calls, manage queues, and implement self-service options.
    3. Agent and Security Profiles: You will learn to effectively deploy agents and create and configure security profiles. This includes creating and assigning routing profiles, configuring agent states, and agent coaching options.
    4. Real-time monitoring and reporting: you will learn to use Amazon Connect’s monitoring tools to track key metrics and performance indicators. You’ll learn how to access real-time information about contact center health and generate reports.
    5. Integration with other AWS services such as Amazon DynamoDB, AWS Lambda, or Amazon Lex.
    6. Best practices and troubleshooting: get best practices for customizing and scaling Amazon Connect to meet your contact center’s specific needs. You will learn which tools to use for logging and error identification.

    By the end of the course, you will have a solid understanding of Amazon Connect and will be able to apply the concepts and techniques learned to drive effective contact center management and improve the customer experience.

    Intended audience

    This course is intended for:

    • Customer Experience Manager
    • Customer Service Managers
    • Contact Center Supervisors
    • IT Professionals

    Course duration and Price

    • 1 day / virtual
    • € 750.00 (excl. tax) per person (DE)
    • CHF 900.00 (excl. tax) per person (CH)

     

    IMPORTANT: Please bring your notebook (Windows, Linux or Mac) to our trainings. If this is not possible, please contact us in advance.

    Course materials are in English, on request also in German (if available).
    Course language is German, on request also in English.

    AWS Migrations Essentials

    Written by Gemma Corrado on . Posted in AWS Training, Training.

    • Aws Advanced Training Partner

    • Aws Premium Consuting Partner

    AWS Migrations Essentials

    Please find our upcoming course dates at the end of this page!

    Course description

    This course is intended to provide solutions Architects with the foundational knowledge required to successfully plan and perform lift and shift migrations to the AWS Cloud. In this course you will learn about methodologies for discovering, planning, performing, and tracking migrations by using various AWS tools and services.

    COURSE OBJECTIVES

    In this course, you will learn to:

    • Determine cloud readiness and migration strategies using assessment tools and services provided by Amazon Web Services (AWS).
    • Articulate the key tasks involved in planning and mobilizing migrations.
    • Describe, at a high level, the Amazon Web Services (AWS) services, resources, and tools necessary for migrations of data and databases.
    • Describe, at a high level, the Amazon Web Services (AWS) services, resources, and tools necessary for migrations of applications.

    INTENDED AUDIENCE

    This course is intended for:

    • Technical audience (solutions architects, developers, and administrators) with limited to no knowledge on cloud migration.

    PREREQUISITES

    We recommend that attendees of this course have:

    ACTIVITIES

    This course includes:

    • presentations
    • demonstrations
    • assessments
    • hands-on labs

    COURSE DURATION / PRICE

    • 1 day
    • € 750,00 (excl. tax) per person (DE)

    Course outline

    Day 1

    • Module 0: Course Introduction
      • Introductions
      • Course overview
    • Module 1: Assess
      • Migration phases
      • Migration drivers and outcomes
      • Cloud Adoption Readiness Tool (CART)
      • Migration Readiness Assessment (MRA)
      • Migration Evaluator
      • Migration Portfolio Assessment (MPA)
    • Module 2: Mobilize
      • Landing zones
      • AWS Application Discovery Service
      • Migration strategies
      • AWS Migration Hub
    • Module 3: Migrate and Modernize: Database and Data Migration
      • AWS Database Migration Service (AWS DMS)
      • Data migration
      • Lab 1: Database Migration with AWS DMS
    • Module 4: Migrate and Modernize: AWS Application Migration Service
      • Migrate servers with AWS Application Migration Service (AWS MGN)
      • Modernization phases
      • AWS Well-Architected Framework for migration
      • Application optimization
      • Lab 2: Application Migration with AWS MGN
    • Module 5: Course Summary

    IMPORTANT: Please bring your notebook (Windows, Linux or Mac) to our trainings. If this is not possible, please contact us in advance.

    Course materials are in English, on request also in German (if available).
    The Course language is German, on request also in English.

    Neue Termine in Planung!

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    One Day AWS Jam

    Written by Gemma Corrado on . Posted in AWS Training, Training.

    • Aws Advanced Training Partner

    • Aws Premium Consuting Partner

    One Day AWS Jam

    Please find our upcoming course dates at the end of this page!

    Course description

    Put your skills to the test by solving challenges in a fun way!

    COURSE OBJECTIVES

    Engage:

    • Work on mastering common AWS use cases and operational tasks to earn points.
    • Compete with rivals for the prestigious top spot on the leaderboard.

    Learn, and improve your AWS skills:

    • Learn best practices from AWS experts, gain real-life experience, and solve scenarios that teach you AWS skills through independent discovery, learning, and hands-on building.

    Validate:

    • Earn points for solving challenges using AWS-provided infrastructure according to proven best practices.
    • Compare your performance with your peers!

    INTENDED AUDIENCE

    Who should participate in the Jam?

    A Jam is designed to challenge people of all technical skill levels. There will be some easy, medium, and difficult challenges in all different topics and technologies. For challenges that cover topics that are new or too difficult for the user, the Jam platform provides hints to help participants learn best practices.

    COURSE DURATION / PRICE

    • 1 day
    • € 750.00 (excl. tax) per person (DE)

    IMPORTANT: Please bring your notebook (Windows, Linux or Mac) to our trainings. If this is not possible, please contact us in advance.

    Course materials are in English, on request also in German (if available).
    The Course language is German, on request also in English.

    Neue Termine in Planung!

    Continue reading