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tecRacer AWS Managed Services
tecRacer Amazon AWS Managed Services runs your applications in the Amazon Cloud. In doing so, we don’t just “support”, we take over the complete service management for you and thus reduce your costs.
Complete Service Management
- Self-service access to our tecRacer AWS account and cost management tool
- Resource Utilization Reports
- Trending Reports
- Change Monitoring
- Best Practice Recommendations from our
- tecRacer AWS Account and Cost Management Tool
- tecRacer Services
- Monitoring of AWS CloudTrail and AWS GuardDuty events
- Monitoring and tracking of AWS-Config events
- Automated backups of agreed data and their monitoring according to the service certificate
- Integration of the Amazon AWS resources of the target architecture into our monitoring systems and provision of R/O accesses incl. alert functionality
- Deployment of Windows operating system security updates or Linux kernel security updates in the defined time window, provided that the customer environment supports this properly.
- The patching of Docker containers is performed by the customer themselves as part of their deployment process.
- Managed antivirus if requested by the customer and supported by the operating system.
- Setup of an instance/container based agent for the determination and processing of log files according to the performance certificate
Such as:
- Incident and problem management
- Change requests requested by the customer
- Disaster recovery and restoration of availability
- individual manual patching with arrangements and staging concept
- as well as general support requests
are charged on an hourly basis. The hourly rates and response times are defined in the SLA. Hours incurred are documented and invoiced to the customer at the end of the month at the agreed hourly rates.
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ISG Research positions tecRacer as a market leader for the “AWS Ecosystem”
tecRacer was positioned as a leader in “AWS Competency by Solution: Data Analytics and Machine Learning” and “Consulting” in the ISG Provider Lens™ Quadrant Report “AWS Ecosystem” by Information Services Group (ISG), a leading global technology research and consulting firm.
tecRacer strengths particularly emphasized
Die Auditierung findet gegen diese AWS Managed Service Provider (MSP) Partner ProgramValidation Checklist statt: View list (PDF)
- AWS is the only focus of tecRacer; therefore, they are experts.
- tecRacer is AWS Authorized Training partner; then, they are offering excellent training to their staff and externals. The number of certified staff exceeds the Premium Partner requirements.
- tecRacer has developed a very well documented WIKI.
- tecRacer has achieved AWS Competency in DevOps, Data and Analytics, Big Data, and Amazon Connect.
- tecRacer employs an external company to buy reserved instances. It allows them to reduce the billing consequently.
- tecRacer has dashboards available in Site24/7, Autotask, and CloudCheckr. Their customers also can access to these dashboards.
AWS MSP Partner Validation Summary Report 2020
“Accelerator” rated by Crisp Research AG
“Accelerator” rated by Crisp Research AG
tecRacer was once again rated as an “Accelerator” and thus as a leading service provider in the Managed Public Cloud Provider Study by Crisp Research in the Digital/Webworkloads area. The term “Accelerator” makes it clear that those service providers make a significant contribution to accelerating the transformation and innovation processes on the customer side and are to be understood more as partners than as pure service providers.
Amazon AWS has significantly increased the requirements for AWS Managed Services Providers, in which an on-site audit on an “AWS Managed Service Program Partner Validation Checklist” created by AWS by the company ISSI is now a mandatory requirement.
This „AWS Managed Service Program Partner Validation Checklist“ contains more than 75 checks on topics such as Infrastructure Migration Design Capabilities, Security, Service Desk Operations and Customer Support, Service Level Agreements, etc., all of which are very AWS-specific.
Managed Public Cloud Provider study
“tecRacer from Hanover is also taking an individual approach. The strategy remains the clear focus on Amazon Web Services. Here, tecRacer is probably the most competent and important partner in Germany. The training programs and community involvement in the AWS environment have put the service provider in the spotlight. As before, tecRacer also absolutely lives up to this task, so that a place among the accelerators is assured.”
We would be happy to send you the complete study on request!
Success Stories
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Brüder Schlau GmbH & Co. KG – 2018
“Für tecRacer spricht besonders die gute Zusammenarbeit und die schnelle Reaktion im Incident-Fall” -
MassUp GmbH – 2018
“tecRacer erweist sich als fachlich kompetent und ausgeprochen flexibel, reagiert schnell und bietet sehr guten Support und Service. Und: Das Preis-Leistungsverhältnis ist sehr gut.” -
STR8 GmbH & Co. KG – 2020
“Fakt ist: Ich mache drei Kreuze, dass wir uns Ende 2019 entschieden haben, in die Cloud zu wechseln. Mit unserer alten Serverstruktur hätten wir unser Geschäft nicht so schnell umbauen können. Nur deshalb können wir jetzt so schnelle virtuelle Events umsetzen. Dafür brauchen wir die Skalierbarkeit. Gerade bei virtuellen Events mit Live-Streams werden zeitgleich sehr viele Webseiten-Besucher verzeichnet. All das können wir mit der aktuellen Lösung umsetzen.” -
BetSnap.com – 2018
“Ein hoch performantes System muss technisch reibungslos übertragen werden und dabei müssen wir alle Vorschriften für die Lizenzierung strengstens einhalten. Durch die umfangreiche AWS-Programmiererfahrung und die regelmäßigen Absprachen fühlen wir uns bei tecRacer sehr gut aufgehoben.” -
TecAlliance GmbH
“tecRacer unterstützt uns mit seiner umfangreichen und jahrelangen Erfahrung, verschiedene Projekte in die Cloud zu verlagern – für uns ein wichtiger Teil unserer Strategie der Digitalisierung. Wir profitieren zusätzlich davon, dass auch nach der Migration unsere AWS Accounts und das ganze Projekt weiter von tecRacer optimal betreut werden.” -
swat.io
“So wie wir unseren Kunden helfen, ihr Social Media Management optimal und ressourcenschonend zu organisieren, übernimmt tecRacer das für uns im Bereich Managed Service Partner. Wir können uns auf ihre Expertise im Bereich Amazon Web Services verlassen und haben unsere eigenen Kapazitäten frei für unser Kerngeschäft.” -
Egoditor GmbH – 2020
“tecRacer hat seit Projektbeginn zahlreiche Themen und Herausforderungen für uns gelöst. Mit der Unterstützung des MSP-Teams entwickelt sich unser System immer weiter. Die neue automatisierte Deployment vereinfacht das Ganze für uns ungemein.”
Locations
Rosenheimer Strasse 116
81669 München
Rocha Conde d’Óbidos
1350-352 Lisboa
6003 Luzern
