As Europe’s largest congress trade fair for innovative customer dialog, the Contact Center World offers you exactly the right platform to get to know future-proof solutions for excellent customer service.
This year, you’ll find us together with AWS in the “World of AI” in Hall 2 / Stand F2, where we will show you how Amazon Connect and artificial intelligence are transforming customer interactions.
Experience practical applications that create real value for customers, employees, and businesses. From smart technologies to clever automation, we demonstrate how Amazon Connect makes service processes more efficient, personalized, and future-ready.
Come by and be inspired by how AI in combination with Amazon Connect not only takes the customer experience to the next level but also sustainably improves the employee experience.
Let’s explore the future of customer engagement together – reach out to us at sales@tecracer.de
Date
24. – 26.02.2026
